Privacy Policy

Introduction

Money Cloud is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our loan application process.

1. Information We Collect

1.1. Personal Information

During the loan application process, we collect the following personal information:

• Full Name
• Email Address
• Phone Number
• Payslip (uploaded)
• Desired Loan Amount

1.2. Usage Data

We may also collect information on how our website and services are accessed and used. This usage data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information

Money Cloud uses the collected information for the following primary purposes:

• To process and evaluate your loan application.
• To verify your identity and eligibility for a loan.
• To communicate with you regarding your loan status and other relevant updates.
• To maintain accurate records for legal and regulatory purposes.
• To improve our services and website functionality.

3. Disclosure of Your Information

We may disclose your personal information in the following situations:

• To Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
• To Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• For Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal data when you enter, submit, or access your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Your Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Data Protection Rights

You have the following data protection rights. If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at our dedicated email: support@moneycloud.com.

• The Right to Access: Request copies of your personal data.
• The Right to Rectification: Request correction of any inaccurate or incomplete information.
• The Right to Erasure: Request the erasure of your personal data, under certain conditions.
• The Right to Restrict Processing: Request restriction of the processing of your personal data, under certain conditions.
• The Right to Object to Processing: Object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: Request transfer of collected data to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

Money Cloud may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@moneycloud.co.ke
• Phone: +254 758 564 440